Executive Team
Anneliese Bates
Executive Officer
Anneliese is the Executive Officer of Miroma, which has been providing support services to people living with disability across the region for 30 years. Anneliese joined the Miroma team in 2002 following more than 18 years in the disability sector in the South East.
As the leader of the Miroma team, Anneliese is responsible for the strategic management and sustainable growth of the organisation, as well as maintaining the strong participant centred culture of employees and volunteers.
Since joining the Miroma team, Anneliese has been an integral and active force in upgrading facilities and equipment and has worked to expand the support services and programs available to meet the unique needs of the community.
As the Executive Officer of a not-for-profit disability organisation, Anneliese remains involved and up-to-date on disability policy changes and ensuring Miroma is compliant with the National Insurance Disability Scheme.
Gael Ferguson
Operations Manager
Gael initially joined the Miroma team in 1990 as a support worker. After 12 years of outstanding participant support, Gael undertook an administrative role as Client Services Officer in 2004 and in 2018 became the Operations Manager.
Gael is responsible for the overall management and quality of Miroma’s operational activities, services and programs and ensures all support staff are appropriately trained to provide high quality care for participants.
As a senior leader, Gael plays an active role in leading by example and ensuring the best interests and health of the organisation.
Lynne Johnston
NDIS Officer
Lynne joined the Miroma team as an Administration Officer is 2015 and became Miroma’s National Disability Insurance Scheme (NDIS)Officer in 2018.
Lynne is the welcoming face you see when you enter the Miroma Office and the friendly voice you hear when you ring.
Lynne is responsible for monitoring each participants NDIS funding and Service Agreements. Lynne reports directly to the Executive Officer and processes claims for services delivered to participants.
Amber Kinaston
Supported Independent Living Co-ordinator
With an extensive background in disability support services, Amber joined the Miroma team as the Program Planner in 2015 and in 2019 become the Supported Independent Living Co-ordinator.
As the Supported Independent Living Co-ordinator, Amber is responsible for the planning, administration and monitoring of Miroma’s programs to ensure sustainable and viable Supported Independent Living services that meet participants’ goals.
Amber works collaboratively with all employees and supports the Operations Manager with day-to-day operational activities, including rostering and troubleshooting operational issues.
Melissa Ratzlaf
Service Support Officer
Mel joined the team in 2021. The SSO position was developed in response to Miroma’s increase in demand for short term out of home care.
Mel reports to the Operations Manager and manages bookings for Short term out of home care provided at our property called Miroma Cottage. Mel also plans and implements Miroma’s programs and provision of services and supports staff to provide high quality care.
